12
Open Items
KYC Verification
Review queue
Approve, reject, and audit customer and therapist documents.
24h
SLA Window
100%
Audit Coverage
Operational Queue
Priority items for this module.
| Item | Owner | Risk | Status | Action |
|---|---|---|---|---|
| Policy review | Operations | Medium | Ready | Review |
| Audit check | Operations | Low | Ready | Review |
| Customer impact | Operations | Low | Ready | Review |